A multi-disciplinary co-ordination service that enables people to die in their place of choice. Our End of Life service prevents hospital admissions by supporting and caring for people at home in the last 12 months of life.

We provide clients and their family members with support and co-ordination, clinical triage, drug access support and a rapid response service 24 hours a day, 365 days a year. Clients are assigned a care team (a fully trained, specialist providing personalised care), who organises a care plan to suit their individual needs.

Key features include:

• Care co-ordinator- a single point of access that signposts patients, dispatches the rapid response team, provides telephone support and advice, and schedules care visits.
• A seamless patient pathway, improving co-ordination of existing local services.
• Dedicated family liaison co-ordinators.
• A patient advocacy service for liaising with Local Authorities and other agencies including.
• A rapid response team for clinical assessment and patient visits, 24 hours a day, 7 days a week.

 

This unique, award-winning service:

• Reduces hospital admissions for patients, both from home and nursing / residential homes.
• Improves care planning around patient end of life, removing fear and pain from the patient experience.
• Improves visibility of services to commissioners and gives patients, nurses, carers and referring       clinician’s access to key services, care and support 24/7.
• Improves communication and the coordination of services between care providers.